Ebooks & Audiobooks
Our mission is to please you, the customer, which means we will do our endeavor best to assist if there is any issue whatsoever with your purchase. We work along with Bookfunnel - a company that sends your files for download immediately after your purchase and they are willing and ready to assist regarding your download if you need them. You may also feel free to reach out to us via chat or email at any time.
Refunds will be issued upon request for defective products and for duplicate digital items purchased within three days of the original sale.
Shipping & Delivery
If you received a damaged or defective print product and notify us within 10 days after the order was shipped, the full cost of the item will be refunded to you or you may request a replacement.
If your print item failed to arrive and we are notified within 30 days of the purchase date, we would be happy to replace your order at no additional cost to you.